| Details of designation | Contact Person Name | Address where the physical address location | Contact No. | Email-ID | Working hours when complaints can call |
|---|---|---|---|---|---|
| Customer Care | Gaurav Narendra Puri | Plot No 66, Awadhut Nagar, Manewada, Nagpur, Maharashtra, 440034 |
9398494336 | compliance@headmasterstrading.com | 9 am – 5 pm |
| Head of Customer Care | Gaurav Narendra Puri | Plot No 66, Awadhut Nagar, Manewada, Nagpur, Maharashtra, 440034 |
9398494336 | compliance@headmasterstrading.com | 9 am – 5 pm |
| Compliance Officer | Gaurav Narendra Puri | Plot No 66, Awadhut Nagar, Manewada, Nagpur, Maharashtra, 440034 |
9398494336 | compliance@headmasterstrading.com | 9 am – 5 pm |
| CEO | Gaurav Narendra Puri | Plot No 66, Awadhut Nagar, Manewada, Nagpur, Maharashtra, 440034 |
9398494336 | compliance@headmasterstrading.com | 9 am – 5 pm |
| Principal Officer | Gaurav Narendra Puri | Plot No 66, Awadhut Nagar, Manewada, Nagpur, Maharashtra, 440034 |
9398494336 | compliance@headmasterstrading.com | 9 am – 5 pm |
The clients can write us at compliance@headmasterstrading.com for redressing the grievance. If the grievance raised by the customer in the support platform fails to be redressed within the period of 21 working days, then the customer can raise the grievance in SCORES platform.
SCORES LINK – https://scores.gov.in/scores/Welcome.html
ODR Portal could be accessed, if unsatisfied with the response. Your attention is drawn to the SEBI circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023, on “Online Resolution of Disputes in the Indian Securities Market”.
A common Online Dispute Resolution Portal (“ODR Portal”) which harnesses conciliation and online arbitration for resolution of disputes arising in the Indian Securities Market has been established.
ODR Portal can be accessed via the following link – https://smartodr.in
